You're at the heart of everything we do
We want you to feel supported and be happy in your home. We have a range of wellbeing and support services for you to use, whenever you need them.
Our new tenant wellbeing & support service
We’ve partnered with ‘Life & Progress’ to offer you a new support and wellbeing Service.
The service provides practical information, resources, and counselling to help you balance your work, family and personal life. It includes everything from health and wellbeing information, to relationships, managing debt and even your rights as a consumer.
Support is just a click, or telephone call away, and is available no matter when or where, anytime, any day and is completely free.
Your safety and wellbeing
It's our duty to make sure the people in the homes and communities we manage are safe. That's why we’ve put together a library of useful links that you might find helpful, whether you need help now or simply want to know what’s available to you as a LGAH customer. Remember, your County Council website will also be able to provide more information on safeguarding concerns.
If we’re unable to directly help you, we can point you in the direction of someone who can. Find information about what we can offer, along with links to other support services, on topics such as mental health and substance abuse on our Safety & Wellbeing page.
Everyone should feel safe in their home. Here you can find out who to contact if you, or someone you know, is experiencing domestic abuse. Learn more about how we will support you and which agencies we work with. You are not alone.
We know life isn’t always straight forward, so if you are experiencing difficulties paying your rent, please let us know as soon as you can. We are here to help.
You might qualify for help towards your rent through housing benefits, and local authority grants may be available if you need additional support.
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. We’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out. Visit our hub and find information on energy management, fire safety, mould and condensation and much more!
Adapting your home
If you, or a member of your household, is living with a disability, you may be able to have your home adapted to suit your needs. For this to happen, an assessment would need to be carried out by your County Council and a recommendation made. Don’t worry, we’re here to help you and we'll support you to access the right services to meet your needs. Just get in touch with us.
We continue to follow Government guidelines and have adapted our ways of working. We want you to feel reassured that we're taking careful and considerate steps to ensure our tenants and staff are safe. We appreciate this is a difficult time, but we’re here to listen, support and advise where we can.