You don't need to live with damp and mould.
It’s not uncommon for any home to have small areas of damp, especially in the colder months. Most of the time, this is down to an increase in condensation – moisture can build up in the air around your windows as the weather gets chilly.
Keeping on top of damp and mould will make your home a happier and healthier place to be. There are a few simple changes you can make to your everyday routine, but if it starts to get out of control, we can help.
Ventilating your home
Making sure clean, fresh air can flow freely around your home is one of the best ways to reduce the likelihood of damp.
If you have trickle vents above your windows, keep them open for as long as you can. They allow air which is full of moisture to leave your home and let fresh air back in.
Switch on your kitchen extractor fan while cooking on the hob, to help draw steam out of the room. It’s the same when taking a shower or bath- keep your window open slightly or switch your extractor fan on so that the moisture in the air is taken outside.
Try not to arrange furniture right in the corners of the room. Keeping big items like beds or sofas right up against the wall means that air can’t flow around them, and that’s exactly where damp or mould can start.
Dry your clothes on an airer, with the windows slightly open, or outside if you can (a bit tricky in the winter, we know!). Whatever you do, please don’t dry them on the radiator, as this is a sure-fire way of generating excess moisture in the air.
Could it be a leak?
If you’re keeping on top of ventilation in your home but you’re still finding damp, it could be due to a leak. Start by checking pipes and under sinks to see if there are any obvious leaks. It’s not always easy to tell, but other kinds of damp, such as rain or plumbing leaks will usually leave a tide mark. You should also look outside to see if there are any slates missing from the roof, cracked gutters or rainwater pipes.
Heating your home
Air can only hold a certain amount of water vapour, and the warmer it is, the more it can hold. If the air is cooled by contact with a cold surface, such as a mirror, window or a wall, the vapour will turn into droplets of condensation. So by keeping your home between 18 – 21 degrees all the time, you’re less likely to get condensation. However, due to the cost of energy at the moment, we know this may not always be possible.
How to get rid of mould
If you spot mould on your walls or ceiling, the first thing to do is to try and remove it yourself. You can buy specialist products from most supermarkets, which you’ll spray onto the mould and wipe off with a cloth. Always follow the manufacturer’s instructions carefully when using these products, as they can contain some very strong chemicals. There are some natural alternatives, like vinegar or baking soda mixes, but we can’t recommend them as they’re homemade.
Tell us if you have damp or mould.
We have a specialist team who can improve the ventilation your home, minimising the amount of moisture stored in certain areas. Through Flagship Services, we can provide additional insulation too (once the ventilation work has been carried out). We’ll respond quickly if you find a leak in your pipes or a cracked roof tile. And, if there are problems with rising damp, we will fix that too.
Usually, we can identify damp and mould when we visit your home, but there may be times where we haven’t been over in a while. If this is the case, and you’re struggling to keep on top of damp and mould, please don’t wait to let us know. We’ve added a new option for damp and mould on our repair form, so that your request is dealt with quickly by the right team.
Make a complaint
If you're having issues with damp and mould and feel we've not supported you with resolving these please use the link below to go to our complaints section.
We're on hand to support you throughout the complaints process and will work with you to resolve your complaint.